Online security FAQs

Online security FAQs

Online security FAQs

Selling a home means sharing personal and financial information with a lot of people. Here’s how to spot scams and protect your accounts.

Selling a home means sharing personal and financial information with a lot of people. Here’s how to spot scams and protect your accounts.

Think something’s wrong?

Contact us right away. Mon – Fri, 9am – 9pm ET.

Contact us right away.

Mon – Fri, 9am – 9pm ET.

Online security

What are the basics of staying safe online?

How can I tell I’m on the real Notable website?

Is it safe to use public Wi-Fi?

What is malware, and how do I avoid it?

Phishing

Phishing

What is phishing?

How can I spot a phishing email or text?

What should I do with a suspicious message?

I clicked a link or entered my information. What now?

Are QR codes safe to scan?

Social engineering

Social engineering

What is social engineering?

What social engineering scams target home sellers?

How do I protect myself?

Sharing financial information online

Sharing financial information online

What information should I never share online?

How can I tell if a website is secure before entering information?

What about social media?

Credit card fraud

Credit card fraud

How do I protect my credit and debit cards, including my Notable card?

How often should I review my transactions?

What should I do if my card is lost, stolen, or used without my permission?

Phone scams

Phone scams

How do phone scams work?

What should I do if I get a suspicious call?

What about voicemails or texts asking me to call back?

Mobile security

Mobile security

How do I keep my phone secure?

How do I know an app is safe to download?

What should I do if my phone is lost or stolen?

What is SIM swapping?

Email security

Email security

Why is my email account so important to protect?

What is business email compromise?

How can I tell if my email account has been compromised?

Multi-factor authentication

Multi-factor authentication

What is multi-factor authentication (MFA)?

Which type of MFA is strongest?

Will Notable ever ask for my verification code?

Identity protection

Identity protection

What are the signs of identity theft?

How do I check my credit reports?

What are credit freezes and fraud alerts?

What else can I do day to day?

What Notable will never ask you to do

What Notable will never ask you to do

If someone contacts you claiming to be from Notable and asks for any of the following, it’s a scam. Stop and contact us using the details on notablehome.com.

If someone contacts you claiming to be from Notable and asks for any of the following, it’s a scam. Stop and contact us using the details on notablehome.com.

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Share your password, PIN, or a one-time verification code by phone, text or email

Share your password, PIN, or a one-time verification code by phone, text or email

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Pay a fee with a gift card, cryptocurrency, or a wire to “release” or “unlock” your funds

Pay a fee with a gift card, cryptocurrency, or a wire to “release” or “unlock” your funds

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Install remote-access software or let someone “take control” of your device

Install remote-access software or let someone “take control” of your device

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Change our wire instructions by email or text. Your payoff statement includes our wire instructions.

Change our wire instructions by email or text. Your payoff statement includes our wire instructions.

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Move money to a “safe” account to protect it

Move money to a “safe” account to protect it

How to report suspicious activity

How to report suspicious activity

If you notice something unusual, like a charge you don’t recognize, a login you didn’t make, or a message claiming to be from Notable that asks for personal information, contact us right away. Acting quickly limits the damage.

If you notice something unusual, like a charge you don’t recognize, a login you didn’t make, or a message claiming to be from Notable that asks for personal information, contact us right away. Acting quickly limits the damage.

Contact Notable

Mon – Fri, 9am – 9pm ET. Varies on holidays.

Mon – Fri, 9am – 9pm ET. Varies on holidays.

Other places to report

• Fraud and scams: FTC, reportfraud.ftc.gov

• Fraud and scams: FTC, reportfraud.ftc.gov

• Identity theft recovery plan: identitytheft.gov

• Identity theft recovery plan: identitytheft.gov

• Internet crime: FBI Internet Crime Complaint Center, ic3.gov

• Internet crime: FBI Internet Crime Complaint Center, ic3.gov

• Phishing texts: forward to 7726 (SPAM)

• Phishing texts: forward to 7726 (SPAM)

• Phishing emails: forward to reportphishing@apwg.org

• Phishing emails: forward to reportphishing@apwg.org

The smarter way to sell your home.

Support

Get in touch

Support available:

Mon-Fri, 9a - 9p ET
May vary on holidays.

Support

Get in touch

Support available:

Mon-Fri, 9a - 9p ET
May vary on holidays.

6 Landmark Sq, Fl 4, Stamford, CT 06901

6 Landmark Sq, Fl 4

Stamford, CT 06901

Results may vary, and are neither warrantied nor guaranteed. Subject to the terms and conditions of your loan agreement. Loans are provided by Notable and made by either Notable Finance, LLC, an affiliated lender, or Quorum Federal Credit Union. Notable Finance, LLC, NMLS# 1824748 loans are made or arranged pursuant to a California Finance Lenders Law license. Loan eligibility is not guaranteed and all loans are subject to credit approval and lender underwriting. Rules and exclusions apply. Subject to terms and conditions (notablehome.com/terms).

Interest may apply. Loan funds, interest and fees are due upon the sale of your home, twelve months after origination, or the occurrence of other acceleration events as provided in your loan agreement, whichever occurs sooner. Subject to the terms and conditions of your loan agreement with one of Notable’s affiliated lenders, Notable Finance, LLC or Quorum Federal Credit Union.

California residents: Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states.

New Mexico residents: TO REPORT A PROBLEM OR COMPLAINT WITH THIS LENDER, YOU MAY WRITE OR CALL: Six Landmark Square, Floor 4 Stamford, CT 06901, (833) 615-0252, compliance@notablefi.com. This lender is licensed and regulated by the New Mexico Regulation and Licensing Department, Financial Institutions Division, P.O. Box 25101, 2550 Cerrillos Road, Santa Fe, New Mexico 87504. To report any unresolved problems or complaints, contact the division by telephone at (505) 476-4885 or visit the website www.rld.nm.gov/financial-institutions.

Vermont residents: THIS IS A LOAN SOLICITATION ONLY. FOR SOME LOANS, NOTABLE MAY NOT BE THE LENDER. INFORMATION RECEIVED WILL BE SHARED WITH ONE OR MORE THIRD PARTIES IN CONNECTION WITH YOUR LOAN INQUIRY. THE LENDER MAY NOT BE SUBJECT TO ALL VERMONT LENDING LAWS. THE LENDER MAY BE SUBJECT TO FEDERAL LENDING LAWS.

Virginia residents: Notable Finance, LLC is licensed by the Virginia State Corporation Commission, CFI-243.

Notable Finance is dedicated to providing a fast, transparent digital lending experience backed by superior customer support.

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